Nucleus Debt Assessment

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Privacy Policy

Nucleus Debt Assessment (“NDA”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in connection with our business process outsourcing services.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, address, email address, and phone number

  • Financial information (e.g., account numbers, payment history)

  • Identification details (e.g., ID numbers, tax numbers)

b. Business and Client Information

  • Company name, role/title, and professional contact details

  • Data related to customer accounts we manage on behalf of our clients

c. Automatically Collected Information

  • IP address, browser type, and usage data from our websites or portals

  • Cookies and tracking technologies for user experience and security


2. How We Use Your Information

We use collected information to:

  • Deliver our debt management and BPO services

  • Verify identity and comply with legal obligations

  • Communicate with clients, customers, and partners

  • Improve our systems, services, and user experience

  • Prevent fraud and unauthorized access


3. Sharing and Disclosure

We may share personal information:

  • With our clients (as part of service delivery)

  • With trusted service providers (e.g., data processors, payment platforms)

  • When required by law or to protect legal rights

  • In connection with a merger, acquisition, or business transfer

We do not sell or rent personal information to third parties for marketing purposes.


4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. These include:

  • Encryption protocols

  • Access controls and user authentication

  • Regular audits and compliance reviews


5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, regulation, or contract.


6. International Data Transfers

As a global BPO provider, we may transfer personal data across borders in compliance with applicable privacy laws. We ensure appropriate safeguards such as Standard Contractual Clauses are in place where required.


7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent (where applicable)

To exercise these rights, please contact us at 


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.